Salon Renaissance diligently monitors the privacy and confidentiality of personal information and ensures compliance to all relevant legislative and moral requirements by installing discipline in all aspects of our business.
Our objective is to protect and maintain the privacy, and security of your personal information in accordance with the Privacy Act of 1988. The Privacy Act contains a set of standards for the handling of your personal information known as the National Privacy Principles. Personal information collected by Salon Renaissance generally comprises of name, address, contact details and certain financial information. The national privacy principles require Salon Renaissance does not store personal information longer than necessary. We are committed to the privacy and protection of your information.
Salon Renaissance Hairdressing pricing reflects our commitment to continual training and education. All prices include GST. All prices are subject to variation without notice. All new clients and online bookings to Salon Renaissance are required to pay a 20% deposit per service booked. Missed appointments or bookings cancelled with less than 48 hour’s notice or arriving late will incur a loss of deposit. Salon Renaissance Hairdressing reserves the right to cancel unconfirmed appointments. No shows will be required to pay a deposit for all future appointments. Booked appointments cannot be cancelled on arrival of visit.
We offer an SMS reminder service which is sent 2 days prior to the appointment to the client on receipt of this text they are asked to confirm with a “yes” or for no ring the salon to reschedule. Salon Renaissance reserves the right to cancel any unconfirmed appointments. Within 48 hours you will need to pay or loose your 20% booking fee.
The client must arrive on time to ensure they receive the full service they have booked in for. If they are running late, they need to contact the salon- we will do everything we can to accommodate them however, please keep in mind that we may have to reschedule the appointment, or may not have time to complete the whole service, in which case they will need to rebook at another time.
Gift Vouchers are valid for 26 months, to be used for service and products. Not to be exchanged for cash, credit for change
At Salon Renaissance, we will always perform a thorough consultation prior to your service.
However, if the final result doesn’t present as you discussed, Salon Renaissance will rectify it at no extra charge. Salon Renaissance allows 2 weeks maximum for you to return with undesired results. If you are unhappy with the final result by choice, Salon Renaissance will re-work at the usual pricing rates.
Shop 3-4 914 Military Road Mosman.
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